Questions
The things people ask before they start. Each answer is a couple of sentences and a link to the page that covers it properly.
Getting started
Can I look around without signing up?
Yes. The seeded demo opens without an account and lasts 24 hours. When you are ready to use your own records, “Start free” takes you through sign-up before creating your workspace; no card is required.
How long before this is actually running?
You can start with one real project: set its requirements, add a few subcontractors, and send scoped upload links. How long a full rollout takes depends on the quality of your roster, requirements, and existing files.
I already track this in a spreadsheet. Can I bring it over?
Yes — a CSV or an Excel file, with a preview before anything is written.
Does it connect to QuickBooks or my project software?
Not through a native QuickBooks or project-management app, and there is no public API to read from. You can import CSV or Excel files, export reports and records, and send four signed outbound webhook events to Zapier, Make, or an endpoint you control.
What it actually does
What does it check on a certificate?
You can enter COI limits, expiry requirements, and endorsement requirements for your organization and projects. Automatic requirement checks are unavailable. In-app human COI review is in early access, open only to our authorized pilot organization for now.
How does it read the document?
Sealinn accepts COIs and keeps the original file. Automated AI reading and confidence routing are unavailable. In-app human COI review is in early access, open only to our authorized pilot organization for now.
Does it verify the endorsements themselves?
No. Sealinn does not verify endorsements or accept separate endorsement files. A certificate checkbox is not the endorsement form. Ask the issuing agency for the form when it matters to your requirements.
Does it check the certificate actually names my company?
Automatic name comparison is unavailable. In-app human COI review is in early access, open only to our authorized pilot organization for now. An authorized reviewer can compare the original COI with the legal name you provide.
What happens on the day a policy actually expires?
Reminders run before the date, on the days you pick. Once it passes, that certificate stops counting toward the subcontractor's status, which recalculates overnight. What keeps chasing after that is escalation, and it fires on silence rather than on a date.
Your subcontractors
Will my subcontractors actually use it?
There is nothing for them to use. They get a link, open it on a phone, and send the file. No account, no password, no app.
One of my subs has no idea what I am asking for.
Most of the time the answer is that their insurance agent has it and they do not. There is a page you can send them, and a message they can forward.
My sub says he is exempt from workers’ comp.
Sometimes that is true and sometimes it is a problem you inherit at audit. It depends on the state and on whether he has employees.
Pricing and billing
Is this worth paying for at my size?
Free covers 10 subcontractors, which is enough to run one real project through it before deciding. The comparison that matters is against the spreadsheet you already have, not against nothing.
Who on my team needs a login?
For your own workspace, your team uses logins; subcontractors upload from a link without one. Free includes 1 seat, Starter 2, Growth 5, and Professional 15. In-app human COI review is in early access, open only to our authorized pilot organization for now. Review also requires an authorized reviewer.
What are the plans?
Free proves the core evidence record. Starter adds queue productivity. Growth adds requirement, response, reporting, analytics, and opt-in texting workflows. Professional adds governed evidence sharing, downstream handoffs, and record consolidation. Every paid step also raises subcontractor and seat capacity.
Security and your data
Who can see my subcontractors’ documents?
Only your workspace, and only the people you have given a seat. The separation is enforced by the database itself rather than by a filter the application has to remember to apply.
Do you send our documents to an AI provider?
No. Automated COI reading is unavailable, and new COI uploads are not sent to OpenAI for that purpose. Historical processing is described on the subprocessor page.
Can I get everything back out?
You can download your certificates as a zip, organized by subcontractor, and export the full audit log as PDF, Excel or CSV — at any time, including after you cancel.
Leaving
How do I delete the workspace entirely?
From Settings, and it is genuinely deleted — documents and records, not just hidden. There is a 30-day window first, because a mis-click on that button should be survivable.
How long do you keep things I have already removed?
A rejected document sits recoverable for a few days and is then erased. Reports go sooner. Every window is written down with the number, not described as “a reasonable period”.
Still stuck on something
Send the question through our contact page. If it is about what a subcontract clause is actually asking you for, the resource hub decodes it phrase by phrase.
Answers are easier once it is running.
Open a workspace, add one subcontractor, and see what a real certificate does.