Terms of Service

1. These terms

By creating an account or using Sealinn you agree to these terms. If you are agreeing on behalf of a company, you confirm you are allowed to bind it, and “you” means that company. If you do not agree, do not use the service.

Our privacy policy forms part of this agreement and explains what we hold and for how long.

2. Definitions

• “Sealinn”, “we” or “us” means the provider of this service.
• “Workspace” means your organization’s account and everything in it.
• “Your Data” means everything you or your subcontractors put into the workspace: records, documents, requirements, and the values read off those documents.
• “Seat” means one named person on your team with access to the workspace.

3. What the service does — and does not do

Sealinn collects certificates and other documents from your subcontractors, reads the fields off them, checks those values against the requirements you set, chases renewals before coverage lapses, and keeps a record of every decision.

It is decision support, not a decision. Sealinn does not verify that a policy is in force, does not contact carriers, does not confirm that an endorsement exists behind a certificate, and does not approve anything on your behalf. A certificate of insurance is itself only a snapshot, and says so on its own face. Whether a subcontractor is adequately insured for your job is your judgment and, where it matters, your broker’s or your lawyer’s. Nothing in the product or on this site is insurance advice or legal advice.

Which requirements block a certificate and which are only read and shown to you is documented, specifically, on what Sealinn checks.

4. Your account and your team

You are responsible for what happens under your workspace, including what the people you invite do. Keep credentials to yourself, use a real email address, and remove people who leave. Tell us at hello@sealinn.com if you think an account has been compromised.

Roles decide who can do what — approving a document, changing requirements, seeing the audit log, and ending the account are separate permissions on purpose. The breakdown is in roles and permissions.

5. Acceptable use

You agree not to:

• upload anything you do not have the right to hold, or anything unlawful;
• upload malware, or deliberately attempt to break, overload or circumvent the service’s limits;
• try to access another workspace’s data, probe the service for vulnerabilities outside a good-faith disclosure, or resell access;
• use the service to send unsolicited messages to people who have no relationship with you.

Good-faith security research is welcome and is not a breach of these terms — see security for how to report something.

The acceptable use policy renders these same four rules — from the same source, so there is no second set — and adds what a contract clause has no room for: what actually happens if a rule is broken, how to appeal it, and where to report misuse.

6. Your data stays yours

You own Your Data. We claim no ownership of it and we do not sell it. You grant us only the license we need to run the service for you: to store it, process it, display it back to you, transmit it to the providers listed on subprocessors, and produce the exports and reports you ask for. That license exists to operate the service and ends when the data is deleted.

We may use aggregated, de-identified information — the kind that cannot be traced to you, your team or your subcontractors — to understand how the product is used and what to build next.

7. Subcontractor data

Much of what ends up in your workspace belongs to companies that are not our customers. You confirm you have a lawful basis for collecting it and for asking us to hold it, and that you will answer requests from those subcontractors about their own data. We will help you answer them; we will not answer on your behalf without you.

8. Plans, billing and renewal

Paid plans are billed in advance, monthly or annually, on the plan you choose. Prices and the limits attached to each plan are published on the pricing page — there is no quote-only tier and no charge you cannot see before you agree to it.

Subscriptions renew automatically at the end of each period until you cancel. Payments are handled by Stripe; we never see or store your card number. Fees are exclusive of taxes, which are added where required.

We may change prices, and if we do we will tell you at least 30 days before the change affects a renewal, so you can cancel first. Fees already paid are not refundable except where the law requires it, or where we have got something badly wrong and you write to us about it.

9. Canceling, and what happens to your data

You can cancel at any time and you keep access until the end of the period you have paid for. After that the workspace moves to the free plan — it is not locked. Plan limits then apply to adding new subcontractors, never to reading or exporting what is already yours: certificates download in bulk and the compliance ledger and full audit log export to PDF, Excel or CSV, on any plan.

If you want the workspace gone rather than downgraded, ask for deletion from Settings. It keeps working for 30 days, visibly marked, and anyone with billing permission can cancel the request. After that everything in it is permanently erased and cannot be recovered by you or by us. The full picture, with every other retention window, is in the privacy policy.

We may suspend or end an account that materially breaches these terms. Except where a breach is serious enough that we cannot, we will tell you what the problem is and give you a fair chance to fix it first, and we will give you a reasonable window to export your data.

10. The free plan

The free plan is a real plan, not a trial with a clock on it. It is limited by the number of subcontractors and seats shown on the pricing page, carries no card requirement, and can be used indefinitely. We may change what the free plan includes, with notice.

11. Early-access features

Anything we label beta or early access is provided as-is, may change or disappear, and is excluded from any commitment about availability. Do not rely on one for something that matters until it is out of beta.

12. Third-party services

Sealinn runs on other companies’ infrastructure, all of it named on subprocessors. Those providers have their own terms, and an outage or change at one of them can affect the service. We choose them carefully and we are responsible to you for the service as a whole; we do not control them.

13. Our intellectual property

The software, the site, the writing on it and the Sealinn name are ours. Using the service does not transfer any of it to you. You may not copy, resell, reverse engineer or create a competing service from it. Nothing here restricts rights you have under applicable law.

14. Feedback

If you tell us how to make the product better, we may act on it without owing you anything and without restriction. You keep everything you already own; you are simply not creating a problem for yourself by being helpful.

15. Confidentiality

Each of us may learn things about the other that are not public. Neither will use those things except to perform this agreement, or disclose them except to people who need to know and are under similar obligations — or where the law compels it, in which case we will tell you unless we are prohibited from doing so.

16. Warranties and disclaimer

We will provide the service with reasonable skill and care. Beyond that, and to the fullest extent the law allows, the service is provided “as is” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

In particular, and without hiding it in a list: we do not warrant that every field read off a document is correct, that the service will be uninterrupted, or that it will identify every compliance gap. That is why a person approves each document, and why section 3 exists.

17. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, or lost or corrupted data, however caused.

Each party’s total liability arising out of or relating to this agreement is limited to the amount you paid us in the twelve months before the event giving rise to the claim. If you are on the free plan and have paid us nothing, that amount is nothing.

None of this limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited under applicable law.

18. Indemnity

You will defend and indemnify us against third-party claims arising from Your Data or from your use of the service in breach of these terms — including a claim that you had no right to collect or hold something you uploaded.

We will defend and indemnify you against a third-party claim that the service itself infringes that party’s intellectual property rights. In either case the party seeking indemnity must notify the other promptly, allow it to control the defense, and cooperate reasonably.

19. Governing law and disputes

These terms are governed by the laws applicable where Sealinn is established, without regard to conflict-of-law rules, and the courts of that place have jurisdiction over any dispute.

Before either of us starts proceedings, we agree to try to resolve the dispute directly: write to legal@sealinn.com setting out the problem, and we will respond within 30 days. Most things end there, and this step costs neither of us anything.

Nothing in this section stops either party seeking urgent injunctive relief, or you bringing a claim in a small-claims court where one is available to you.

20. General

• Changes. We may update these terms. We will update the date at the top, and for a material change we will email account owners before it takes effect. Continuing to use the service after that is acceptance; if you would rather not, cancel.
• Notices. We will write to the email addresses on your account. Write to us at legal@sealinn.com.
• Assignment. Neither party may assign this agreement without the other’s consent, except to a successor in a merger or sale of substantially all assets.
• Force majeure. Neither party is liable for a failure caused by something genuinely outside its reasonable control.
• Severability. If a provision is unenforceable, the rest stays in force and that provision is read as narrowly as needed to make it enforceable.
• No waiver. Not enforcing something once does not waive it.
• Entire agreement. These terms and the privacy policy are the whole agreement between us about the service, and replace anything said before.

Questions about any of this: legal@sealinn.com. Everything else is on contact.